| Q. |
What is an automatic standby generator? |
A. |
An automatic standby generator is a back-up electrical system that operates whether you are at home or away. It automatically supplies power to essential circuits of your home or business within 30 seconds of a utility outage. After utility power returns, the generator shuts itself off and awaits the next outage. It operates on natural gas or liquid propane gas and sits outside just like a central air conditioning unit. |
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| Q. |
What will a standy generator power? |
A. |
The GUARDIAN air-cooled 7-16 kW models, which come equipped with a pre-wired transfer switch, supply electricity to your home's electrical panels circuits through a built-in load center. YOu select the number of circuits you want to protect and match it to the appropriate generator. |
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| Q. |
Why should I buy an automatic generator instead of a portable generator? |
A. |
While portable generators do supply power, a standby generator produces a higher quality of electricity. It operates automatically and runs a self-test weekly to ensure proper response to your needs. When utility power returns, the standby generator shuts itself off automatically. There are no extension cords to plug in, and no gas tanks to fill. |
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| Q. |
Why circuits and not watts? |
A. |
Establishing the wattage requirements of the appliances that you want powered during an aoutage is difficult because your electricity runs through a variety of circuits in the main electrical panel. GUARDIAN allows you to support those circuits for easy sizing and flexibility. Running a circuit through the GUARDIAN load center allows you to protect everything on that circuit, so it doesn't just power items plugged into outlets like refrigerators. GUARDIAN also powers lights, furnaces, air conditioners, well pumps and other appliances that are hard wired into your electrical panel. |
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| Q. |
What's the difference between air-cooled and liquid-cooled models? |
A. |
An air-cooled generator is an economical solution that covers essential circuits and back-up power needs. Liquid-cooled models meet larger requirements such us whole house power coverage and commercial applications. |
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| Q. |
What is the Whisper-Test? |
A. |
Whisper-Test is a feature that reduces noise by 50% during the generator's weekly self-test cycle. The generator starts up and operates at a reduced speed, lowering sound output by as much as 12 decibels for units that normally run at higher speeds under load. This allows for near silent operation in test mode and satisfies all known sound ordinances. |
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| Q. |
Do they have to be maintained? |
A. |
Yes, just like your car engine, generators need periodic oil and filter changes. Many customers utilize GUARDIAN's maintenance kits for routine maintenance requirements. |
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| Q. |
How long does it take to get the generator? |
A. |
Air-cooled models 7-16 kW ship within 14 days of order placement. Liquid-cooled models 20-45 kW will ship within 30 days. Commercial models 20-150 kW will ship within 6-8 weeks. Lead times may vary due to weather emergencies. |